It is the company’s fundamental mission to ensure the quality and integrity in the delivery of care and service to our valued customers. Customer service and satisfaction are our primary concern.
Sam Clay, former owner and founder of Clay Home Medical, has been in the Durable Medical Equipment (DME) and Pharmacy business since the 1970’s. As Lead Pharmacist and Owner of Kirkpatrick’s Pharmacy of Petersburg, VA, Sam saw an emerging market in DME developing with a void in customer service. In 1993, he founded Clay Home Medical to serve this market with specific focus in the customers’ experience. In 2016, Clay Home Medical became an AeroCare location, a national DME company with a strong presence in Virginia.
For many medical patients, the home is the best place to be treated and to recover. Clay Home Medical strives to provide the highest possible quality in home care, from the most up-to-date equipment and supplies to our highly trained, knowledgeable, and caring staff.
The company is committed to providing quality care and service to our patients and referral sources. The company will adhere to all federal, state, and local laws along with the applicable regulatory agencies. It is the responsibility of all employees to avoid unethical decision-making and continually improve quality of care and service provided to our patients and referral sources.